Terms of Service

Welcome to shopzora. Throughout these Terms, “shopzora”, “we”, “us”, and “our” refer to shopzora, while “Site” refers to our online store and related services.

Our store offers a curated range of bracelets and handcrafted jewellery intended for everyday wear and gifting. By visiting our Site, browsing our products, creating an account, or purchasing from us, you agree to follow these Terms of Service.

These Terms should be read together with our other applicable policies, including our Shipping Policy, Returns & Refund Policy, Privacy Policy, Payment Terms, and any other notices or rules displayed on the Site. Your continued use of the Site constitutes acceptance of these Terms and any future amendments.

These Terms apply to all Site users, including visitors, customers, and registered account holders. If you do not accept these Terms, please stop using the Site.

1. Eligibility & Account Responsibilities

By using shopzora, you confirm that you are at least 18 years old or have reached the applicable legal age in your jurisdiction. If you are using the Site on behalf of another person or organisation, you confirm that you have the authority to act on their behalf.

When using our Site, you agree to:

  • Submit truthful and complete information when creating an account or placing an order.

  • Keep your billing, contact, and delivery information accurate and current.

  • Protect your account credentials and keep them confidential.

  • Tell us promptly if you believe your account has been accessed without authorisation.

  • Not create multiple accounts for fraudulent purposes, misuse, or avoiding our policies.

We may suspend or terminate accounts where these Terms are breached or where activity appears suspicious.

2. Appropriate Use of the Site

shopzora is provided for lawful shopping and personal use. You must not use the Site to:

  • Break any applicable law or regulation.

  • Upload, introduce, or distribute malicious software or harmful code.

  • Attempt to enter restricted systems or disrupt the operation of the Site.

  • Use automated systems to copy, scrape, or reproduce Site content without permission.

  • Participate in fraudulent, abusive, deceptive, or misleading conduct.

  • Resell our products without obtaining prior written approval.

  • Advertise or promote unrelated third-party businesses or unauthorised material through the Site.

A violation of these requirements may result in an account being closed, an order being cancelled, or further legal action where appropriate.

3. Site Availability & Modifications

We may change, update, suspend, or discontinue portions of the Site at any time. This may include products, features, services, or other elements of our online store, and changes may be made without advance notice.

We may also decline or restrict service where there is a legitimate reason, including suspected fraudulent behaviour or repeated violations of our policies.

Although general browsing information may not always be encrypted, payment transactions are handled securely through trusted third-party payment providers using industry-standard encryption.

4. Product Details & Availability

We make reasonable efforts to ensure that product descriptions, photographs, prices, dimensions, and other jewellery information displayed on the Site are accurate.

However:

  • The appearance of a bracelet or jewellery item, including its colour, texture, or size, may differ slightly because of screen settings or production variations.

  • Product availability and available customisation choices can change without notice.

  • Occasional errors may occur in product descriptions, pricing, or other information. We reserve the right to correct such errors or cancel affected orders.

Before purchasing, customers are responsible for reviewing the relevant product information and available options carefully.

5. Prices & Promotional Offers

Prices for our bracelet and jewellery collection may be adjusted from time to time due to supplier costs, market conditions, or promotional activity.

Unless expressly stated otherwise:

  • Promotional offers cannot be combined.

  • We may change or withdraw an offer if we identify misuse.

  • Shipping conditions and product availability may change without prior notice.

6. Orders, Payments & Fulfilment

To purchase an item, select your desired product, add it to your basket, and complete the checkout process using our secure payment system.

  • Order confirmations are generally issued within 1–2 business days.

  • Order processing begins shortly after confirmation.

  • Estimated delivery information is provided in our Shipping Policy.

We may decline or cancel an order where circumstances such as limited stock, inaccurate information, or suspected fraudulent activity arise. Where applicable, a refund will be provided.

By completing checkout, you authorise the applicable payment method to be charged for the full order value, including any relevant taxes and fees.

International purchases may be subject to customs charges, import duties, or taxes. These costs are the customer's responsibility.

For customised or personalised jewellery, cancellation is not permitted once production has commenced.

7. Third-Party Services

Our Site may rely on external services, including payment processors, analytics providers, communication platforms, and other technology providers.

These third-party services operate independently from shopzora. We are not responsible for their availability, performance, policies, or handling of information.

Before using a third-party service through our Site, you should review its applicable terms and privacy information.

8. Links to Other Websites

Our Site may occasionally provide links to websites or resources operated by third parties.

We do not control these external websites and do not guarantee the accuracy, reliability, availability, or content of information provided through them. Any access to third-party websites is undertaken at your own discretion and risk.

9. Customer-Submitted Content

Customers may have the opportunity to submit reviews, photographs, comments, or other material.

By submitting content to shopzora, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, and display that material for operational or marketing purposes.

You are responsible for ensuring that anything you submit:

  • Is lawful and created or provided by you legitimately.

  • Does not violate another person's intellectual property or other rights.

  • Does not contain deceptive, harmful, or inappropriate material.

We may edit or remove submitted content at our discretion.

10. Corrections to Errors

From time to time, information displayed on the Site may contain an error involving products, prices, availability, or other details.

We reserve the right to correct such information whenever necessary. If an order has been affected by an error, we may cancel the order and provide a refund where applicable.

11. Prohibited Activities

You must not:

  • Collect, misuse, or improperly handle information belonging to other users.

  • Attempt to circumvent or disable Site security measures.

  • Provide false information about your identity or location.

  • Conduct unauthorised resale, arbitrage, or similar activities.

Breaches of these restrictions may result in account suspension or termination and may lead to additional action where appropriate.

12. Disclaimers & Limitation of Liability

Our products and services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

We do not guarantee that the Site will always operate without interruption, delays, defects, or errors.

To the maximum extent permitted by applicable law, our liability is limited to the amount you paid for the relevant order. We are not liable for indirect or consequential losses or damages.

13. Indemnification

You agree to indemnify and hold harmless shopzora, together with its affiliates, employees, and partners, from claims, losses, damages, liabilities, and expenses arising from your use of the Site, your violation of these Terms, or your infringement of another party's rights.

14. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be treated as separate from the remaining Terms.

The validity and enforceability of the other provisions will remain unaffected.

15. Termination

You may stop using the Site whenever you choose.

We may suspend or terminate your access to the Site immediately where you breach these Terms or otherwise engage in conduct that warrants restriction of access.

16. Governing Law

These Terms are governed by the applicable laws of the United States.

Any disputes arising in connection with these Terms may be addressed through appropriate legal proceedings or arbitration where applicable.

17. Entire Agreement

These Terms, together with the policies and notices referenced within them, constitute the complete agreement between you and shopzora concerning your use of the Site.

They replace any prior understandings or agreements relating to the same subject matter.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, policies, or operations.

Any revised version will be published on this page. By continuing to use the Site after an update has been posted, you acknowledge and accept the revised Terms.

19. Contact Information

For questions concerning these Terms or our services, please contact us:

Store: shopzora
Email: contact@shopzora.shop
Phone: +44 7795384284
Address: 9 North St, New Elgin, Elgin IV30 6BS, UK